What information do we collect?
Information collected voluntarily
To register for the account, you must provide us with your personal information which includes your name, email address, and contact number.
Information Stored on a Device
With your consent, we may access metadata and other information associated with other files stored on your device(computer, tablet, mobile phone, or any other device )in order to work on any issue.
Information collected automatically
What do we use your information for?
We use the information that you provide to us for the specific purposes, as stated at the time of collection, and as otherwise permitted by law. The information we collect from you may be used in the following ways:
- To personalize your experience (Your information helps us to better respond to your individual needs)
- To improve our website and your experience (We continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve our services (Your information helps us to more effectively respond to your service requests and help needs)
- To process transactions including executing your payments and delivering the purchased products or services requested.
How do we protect your information?
Users are responsible for their own username and password safety and security on the website. We recommend choosing a strong and unique password and changing it frequently. Please do not use the same login details (email and password) across multiple websites. That said, we do implement a variety of security measures including offering the use of a secure server.
Cookies and log files
In addition to this, we collect data about our users’ computer or laptop such as operating system, number of drivers, disk space, processor type, memory space, etc. We collect information about the technical support software like its version and updates.
This website uses ‘tracking tags’ technology that helps us understand the pages which users access. It is also used for customizing and optimizing our website for visitors.
What is a cookie?
Cookie used on the website
Functional cookies are essential and help you navigate the Website. They enhance the user friendliness of the Website for visitors. These cookies make sure that you only have to pass the age-gate once. These cookies also help to support website security and basic functionality.
Google Analytics Help pages.
Social media cookies
Control your cookie settings
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: http://support.mozilla.com/en-US/kb/Cookies
Google Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647
Adobe (flash cookies): https://www.adobe.com/support/flash/downloads.html To block Google Analytics cookies specifically, you can install the “Google Analytics Opt-out Browser Add-on” provided by Google.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, executing payments, delivering purchased products or services, sending you information or updates or otherwise servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our website policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How long do we retain your information?
Third party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party websites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these websites.
The information and emails we may send you
Email and information
When you use this website or any of its services, it uses your data to send push notifications and emails to your device. We may also send updates regarding our services.
If necessary, we may send you notifications in case of certain suspended services due to system maintenance. However, users can not unsubscribe from such kinds of service-based notifications.
Kids under the age of 13
Our website is not meant for kids under the age of 13. Users visiting it should be at least of 18 years. In case we come to know that we have received or collected private data from a child under 13 without the parental permission, we will remove that data from our Site. You can contact us via email if you think that we might have any data from a kid under 13.
Changes to the private information
Users can change, update or delete their private information given to us via our website, chat, or email.