By Reynold Gibson |

Netgear Extender Firmware Update Download Failed?

A Netgear user recently reported an issue with the firmware update on the extender. The model number of the extender is Netgear EX7000. The user says that he can see the firmware update notification on the top of the dashboard screen, however, when he clicks to get the device updated, the firmware update starts and halts in between. The process keeps repeating itself.

You reading this post suggests that you are also stuck with the Netgear extender firmware update download failure issue. Read this blog in order to know what has happened and what is to be done to get the firmware on your Netgear extender updated.

Before Anything Else: Verify the Connections

Before you indulge in any troubleshooting to resolve the issue, verify the connections to your Netgear WiFi extender. There are times when faulty connections stop the device from working aptly. When firmware update download fails and you can not carry out the process smoothly, then one reason could be loose and flawed cables.

Mend the connections by thoroughly checking all the cables and wires. Internet connection, as well as electricity supply, has to be adequate and stable so that the firmware update happens without any trouble.

Fixed: Netgear Extender Firmware Update Download Failed

What you should do if the Netgear extender firmware update download fails even after mending the connections? You should execute the steps given below:

Power Cycle the Network

Let’s begin with the basic and the most versatile troubleshooting technique i.e. power cycling the network. The power cycle process involves shutting down all the devices in use. So, start by powering down the host router and then the Netgear extender. Take out their power cables as well. Also if the Ethernet cable is used to connect the extender and router, then remove that also.

Give some time to the devices to recover the settings. Again start making the connections. Plug the power cables and use the power buttons to switch on the devices. We recommend turning on the router first and then the extender.

Try updating the firmware on the extender now. Access the mywifiext local login page and go to the admin dashboard of the extender. Install the latest firmware from here now. If the Netgear extender firmware update download fails now also, then follow the next hack.

Reset the Netgear Extender

When you are left with no other option to fix the issue then resetting comes to the rescue. Looks like the Netgear extender firmware is not happening due to some wrong configurations in it. So, reset it and delete the personalized settings from your extender now. To reset, use the steps given below:

  1. The extender should be powered on. Plug it and turn it on.
  2. Grab a sharp and pointed object and push the Reset hole using it.
  3. Hold the button for some 10 to 15 seconds and then release it.

The Netgear extender is now reset and the default settings have been restored on it. Set it up once again and then update the firmware on it. This time you should update the firmware on your extender using the manual method.

How to Update Netgear Extender Manually?

Till now you were trying to update the firmware using the automated process. However, when the Netgear extender firmware update download does not happen that way, you should manually upgrade your extender. In this, you download the firmware file separately on your PC and then install it on the extender. See below how you can do this:

  1. From the Netgear official website, download the firmware file for the Netgear extender model that you own. If you have EX7000, then check the updates for this model and download it.
  2. Connect your PC to the extender’s network now and log in to its admin portal.
  3. Click Firmware Update and then click on the Browse button.
  4. Select the firmware file that you saved on your PC and click Upload.
  5. Wait and do not interrupt the process.

Soon the Netgear extender will restart and the latest firmware will be installed on it.

In the End

Updating the firmware on the networking devices like the Netgear extender is an important task. You should always have your extender running on the most recent firmware version. In case you face a Netgear extender firmware update download failed issue then using the troubleshooting process given in this guide will be helpful.